Service Design/UX Project
Social belonging is a fundamental human need, hardwired into our DNA. And yet, in the educational environment, students can feel isolated and lack a sense of belonging to their university.
Neow is a service that provides on-ground and online students the tools to feel included in the community within the local school life journey.
Sep - Nov, 2021
Storytelling & Ideation
Usability Testing & PRototyping
Information Architecture & Card-sorting
Allow universities and students to easily build an inclusive, safe, and friendly community where everyone feels they belong.
HOW Might we help new students feel they are part of an inclusive, safe, and friendly community?
How might we help them get advice on life and study in a comfortable social environment?
How might we help them find friends with the same interests or classmates with the same major?
How might we help them connect with alumni and learn more about their major and work?
How might we help them build real relationships?
Provide on-ground and online students the tools to feel included in the community within the local school life journey.
1. A personalized welcome kit includes automatic registration, orientation golden ticket, and university primary contacts to help students feel more engaged with the school community, and also special gifts from different major.
A QR code grants direct access to the university community.
Orientation golden ticket
New students could keep this ticket for orientation activities.
University primary contacts
Students have the primary faculty rosters for adapting the schoollife easier
2. A mobile app includes content customization, Events suggestions, Meeting planning, fast communication.
Click to enlarge Processbook👆